Accessibility Statement

General

At HairWise, we are committed to ensuring that our website is accessible to everyone. We continuously work to improve the accessibility and usability of our digital content so that all visitors — including those with disabilities — can have an equal and inclusive experience.

Accessibility on HairWise

HairWise makes available the UserWay Website Accessibility Widget, powered by a dedicated accessibility server. This tool helps enhance our site’s compliance with the Web Content Accessibility Guidelines (WCAG 2.1), a set of internationally recognized standards for website accessibility.

Enabling the Accessibility Menu

The HairWise accessibility menu can be enabled by clicking the accessibility icon that appears in the corner of each page. After activating the icon, please wait a few seconds for the menu to load completely.

You may also activate accessibility features using keyboard shortcuts such as Ctrl + U.

Tips for Improving Your Online Experience

If you have difficulty viewing web pages, the U.S. Social Security Administration offers useful tips to help optimize your computer and browser for accessibility:

• Use your computer to read web pages out loud
• Navigate using your keyboard instead of a mouse
• Increase text size for easier reading
• Magnify your screen
• Adjust contrast, background, and text colors
• Make your mouse pointer more visible (Windows only)

Closed Captioning

Closed captioning provides a text transcript synchronized with video and audio content. Captions benefit people who are deaf or hard of hearing, as well as those in noisy environments.

Most of our educational and informational videos include captions. You can enable or disable captions directly through your video player or in YouTube settings.

Volume Controls

Your computer, tablet, and mobile devices have built-in volume control features. Additionally, each media player or streaming platform may have its own audio settings. For the best experience, try adjusting both your device’s volume and the video player’s settings.

Disclaimer

HairWise is dedicated to constantly improving the accessibility of our website and digital services. We view this as part of our ongoing commitment to inclusion and equal access for all visitors.

While we strive to meet the highest accessibility standards, some content may not yet be fully adapted to every accessibility requirement. This may result from technical limitations or the absence of a suitable solution at the time.

Here for You

If you experience any difficulty accessing content on https://wearehairwise.com or need assistance with any part of our website, please contact us during normal business hours — we’ll be happy to help.